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This repository was archived by the owner on Oct 14, 2022. It is now read-only.
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This repository was archived by the owner on Oct 14, 2022. It is now read-only.
You will need to clarify somewhere your policy for technical support when a user needs to share an archive with a support person for the purpose of debugging. That support person may need to look at files on hashbase, but should be bound by an agreement that they may not disclose any information about private user content, or retain any user content on any device after the ticket is closed.
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pfrazee commentedon Feb 28, 2018
Yeah @taravancil has been asking for this for a while. I'm +1, we'll add it to our roadmap
erangell commentedon Oct 18, 2018
You will need to clarify somewhere your policy for technical support when a user needs to share an archive with a support person for the purpose of debugging. That support person may need to look at files on hashbase, but should be bound by an agreement that they may not disclose any information about private user content, or retain any user content on any device after the ticket is closed.
erangell commentedon Oct 19, 2018
See this page as an example:
https://www.startpage.com/eng/support-privacy-policy.html#hmb