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Hellotext for Magento

Connect your Magento store to Hellotext to track storefront activity and orders, identify customers, import your catalog, and display your Hellotext popups, webchat, WhatsApp widget and forms.

Requirements

  • Magento Open Source 2.4 (tested on 2.4.7)
  • PHP 8.2, 8.3 or 8.4
  • Magento Inventory (MSI) is optional; without it, stock checks use Magento's default stock
  • An HTTPS storefront and a Magento API reachable by Hellotext

Install

composer require hellotext/magento

Open Settings → Integrations → Magento in Hellotext and follow the commands to enable the module and connect your store. See Getting started for the full instructions.

Documentation

Topic Document
Connect a store and import records Getting started
Open prepared carts in the storefront Checkout links
Diagnose problems Troubleshooting
Report a security issue Security policy
Changes between versions Changelog

Support

Contact info@hellotext.com with your Magento and module versions and the output of:

bin/magento hellotext:diagnose --store=<store-view-code>

Uninstall

bin/magento module:uninstall Hellotext_Tracking --remove-data

This removes the Hellotext integration, its access token, configuration and stored order-session data.

License

See LICENSE.

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